Mike

Dentistry.One, Internal Support UseStep 1: Find the User ID in Dentistry.OneLog in to Dentistry.One using an admin accountSearch for and open the user profileCopy the User ID from the very end of t...

Find your setup guide here: Setup Guides Follow the guide for your software. If your software is not listed, just let us know and we can assist.

If you’re having trouble logging in to your MouthWatch account, try the steps below:1. Check Your Email and Password Make sure you’re entering the correct email address associated with your account...

Before reinstalling or updating your MouthWatch Capture software you should always first uninstall the current version you have on your PC. Below are the steps to uninstall the MouthWatch Capture S...

Double images are often due to a one of the following:If using Dexis: Ensure the correct version of Dexis is selected from the Mouthwatch Capture Software.If using Apteryx products: Apteryx has the...

How many users are included in my plan? Included users are determined by planStarter Plan includes 3 usersPlus includes up to 10 usersGrowth includes up to 25 usersProfessional includes up to 50 us...

One of the unique features of TeleDent is the ability to create a comprehensive visual treatment plan including patient data, notes, and proposed procedures. A visual treatment plan enhances commun...

The Guardian Contact feature in TeleDent allows the ability to attach a guardian's contact information to a patient.  To assign a Guardian to a patient account click on the "Patient" icon  Select t...

Patients must accept be invited to the patient portal to use the video call and messaging features with TeleDent. Patients or Guardians may join the patient portal via an email or an SMS/Text regis...

To create a new patient, do the following:   1. From the Patient Page, click “Add New Patient.”   2. Enter the required information:First NameLast NameDate of Birth    3. Enter optional information...